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Lionair Complaint - Staff so Rude
Lionair Complaint

Lionair Complaint

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Staff so Rude


I suppose to depart from cgk to kul by Malindo at 1.15pm-4.20 pm but my flight got delay 40 minutes. I have another flight where the bording time is 6.10pm with air asia on the same day. When I spoke to the staff named Ms Ratna at jakarta airport she handled well by saying will check with her colleague but another staff name Mr Zico was super rude by not even greet me but just showed his eyes and straight said this is your own responsibility and just walked away not even apologising. Imnot even bothered about refund or claim but pls be polite handling your passenger. Mr Zico seriously need training.


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