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Lionair Complaint - Disgraceful service from Lion Air
Lionair Complaint

Lionair Complaint

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Disgraceful service from Lion Air


Without doubt the worst airline in he world. I have only flown once - that is all it takes. Flight from Jakarta to Bali was 2 hour late. All passengers were told was it would be 15 minutes late. When we did finally board the plane sat on tarmac for another 45 minutes with no airconditioning - a form of torture for customers. I mean come on this is the 21st century. Air crew hid behind curtains and failed to communicate anything to passengers. The captain ? Was he onboard ? We never heard a word from him not to mention an apology. The return flight was worse. 3 hours late, no apology, nothing. What a joke. Management should hang their heads in shame. Lion is a third-rate airline.


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