Lionair Support Ticket
Stolen from and laughed at.
Created By: | Lucylane0011 | Last Reply: | Lucylane0011 |
Priority Level: | [High] | Status: | [Open] |
Created: | 10 years ago | Last Updated: | 10 years ago |
Department: | N/A | Replies: | 0 |
I had my blackberry phone stolen from my bag whilst it should of been safe being handled by your luggage team as the mobile phone was taken from checked luggage.
I noticed the zip was undone when I was collecting my bag from the carousel, hence why I say stolen and not lost as bags can't unzip themselves.
I was then laughed at by two members of your staff, told it was my fault as I should of taken hand luggage and then when I said I wanted to put in a formal complaint, they tried to persuade me not to!!
Appalling treatment, to top it off I've heard nothing from lion air since even though I was told I would be kept up to date via email.
I want answers.
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